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Travel Smarter. Shop Creative. Explore More.

Discover curated products, creative designs, stylish, and fun items available on Amazon and through our store.

Trusted travel guides to help you plan better trips and travel with confidence.

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Frequently Asked Questions

Have Any Questions For Us?

Can I return an item if I change my mind?

No, due to the nature of dropshipping and print-on-demand, returns for change of mind are not accepted.

How can I cancel my order?

You may cancel your order within 24 hours after placing it.
To cancel, email us at support@kbcreative.eu with the subject line “CANCEL” and your order number.

After 24 hours or if the order has shipped, cancellation is no longer possible.

What happens if I entered the wrong address?

Contact us within 24 hours of placing your order.
We can correct the address during this window.
If the order is already processed or shipped, we cannot guarantee changes.

Do you accept returns or exchanges for print-on-demand?

Since all items are made to order, we do not offer refunds or exchanges for:

  • Wrong size
  • Change of mind

However, if your item arrives damaged, defective, or incorrect, We will arrange a replacement or refund according to our Returns & Refund Policy.

How long is delivery time?

Estimated delivery time after dispatch: 3–10 business days.
Please note that holidays, customs inspections, or carrier delays may affect delivery.

What should I do if I received a damaged item?

Please email us at support@kbcreative.eu with:

  • Your order number
  • A photo of the damaged item
  • A brief description of the issue

We will arrange a replacement or refund according to our Returns & Refund Policy.

Who handles affiliate product orders?

All affiliate orders are processed and fulfilled by the partner. KB Creative is not responsible for their shipping or returns.

Is my personal information safe?

Yes.
Kbcreative.eu is fully compliant with EU GDPR regulations.
We only collect the information needed to process your order and improve your shopping experience.

You can read our full Privacy Policy for more details.

How can I contact customer support?

Our support team is available 7 days a week.
You can reach us at:
📧 support@kbcreative.eu

We aim to reply within 24 hours.

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